Why Isn’t The Hands or Bezels Lining Up Perfectly On My Watch?
What if the hands markings don’t line up exactly the way they should be? How do I fix this?
Alignment problems are pretty common, but don’t worry, it’s not a defect. Certain moving parts of the watch, especially the second hand and the rotating bezels on the sports models of the Omega watches have their position controlled by mechanical components, such as springs, gears, and ratchets. The exact precision of the stopping points for these can slightly change as time goes by as the new parts settle in and wear out over time. The human eye can get the details down to about .25 millimeters. In other words, it’s possibly not to see the normal alignment difference of 100th of an inch. You can find these problems in the markings of the rotating bezel compared to the marks on the dial. You can also find the second hand of quartz where it stops every second. Also you can see it in the second hand of the watch when the watch has stopped entirely. This isn’t a defect, they’re small differences with normal precision and wear. The maker of the watch may intentionally set the components a small fraction of an inch off to make up for how the mechanism is expected to settle from using the watch.
Parts such as the rotating bezels, the hands, and the dials are at a different height that is relative to each other. Depending on the angle you’re looking at the watch from, the parallax of three-dimensional perspective can cause the watch to look misaligned. This is an aspect of the perception that no product can force itself to look exact under and circumstance.
Usually it’s not uncommon to have a new luxury watch owner to worry about the watch to extremes and stress over any small inconsistency that they can find. Remember that Omega is committed to delivering a fine watch and always addresses any real problems that may come up. Some buyers will go to any level to observe every fine detail that is below reasonable expectation of perfection in a person’s wristwatch.
You’d be surprised on how many people return their Omega watch and have unhappy customers over small trivial details. Take a deep breath! Now relax! It’s just a wristwatch! There’s no need to behave like somebody that has never owned anything expensive before by demanding an exchange or return over small details. Enjoy your purchase and don’t ruin it by worrying over silly things like this.